When a sender initiates an e-Transfer, the funds are immediately withdrawn from the designated Credit Union account. Within about 30 minutes, an email and/or mobile message will be sent to the recipient as per the information provided by the sender.
When the recipient correctly answers the e-Transfer question set by the sender, the funds are immediately deposited into the account selected by the recipient.
A sender may cancel an e-Transfer at any time before it has been claimed by the recipient. When an e-Transfer is cancelled the fee for sending it will not be refunded.
For instructions to cancel an e-Transfer refer to this PDF »